SaathMarriage Support
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The model

Reconciliation first.
Legal second. Safety always.

Saath gives a marriage in trouble a structured, staged response — designed so the path that's best for the couple is also the one we lead with.

Stage 0
0.

Enrollment

A member — or, most often, the family — buys a prepaid membership, usually at wedding time when families are already investing in the match. The benefit is services, never money.

  • Choose a tier and billing cadence
  • Accept confidentiality & privacy terms (timestamped)
  • A short waiting period activates before benefits begin — to prevent buying mid-crisis
  • If a family member buys, the named spouse is invited to onboard privately
Stage 1
1

Reconciliation — counselling

When a conflict is reported, a mandatory safety screen runs first. If it's clear, the case opens at Stage 1 and a credential-checked counsellor is matched to the couple.

  • Matched by language, city and specialisation (couples, family, cross-cultural, NRI)
  • Structured 1:1 and joint sessions — virtual or in person
  • Counsellor records outcomes; the goal is genuine repair
  • Everything said is sealed behind the confidentiality wall
Most cases resolve hereLow cost, high value
Stage 2
2

Capped legal & support

Only if reconciliation genuinely fails does a case escalate. A different professional — a vetted panel lawyer — takes over. Counselling notes never travel with the case.

  • Panel lawyer with a fixed number of consultation hours per tier
  • Mediation facilitation — preferred, lower-cost, often better outcomes
  • Document drafting: notices, petition support, agreements (higher tiers)
  • Hard caps on scope and hours; referral with a negotiated discount beyond the cap
Capped exposureMediation preferred
Override

The safety carve-out

This rule overrides everything else. A mandatory safety screen runs at intake and can be triggered mid-case by a counsellor at any time.

  • Any abuse, violence or dowry-harassment indicator skips reconciliation entirely
  • The case routes straight to protection, with authority and shelter signposting
  • It bypasses the waiting period — protection is never gated by cost or plan
  • A safety-flagged case can never be pushed back into reconciliation
Where cases go

Three honest outcomes

Resolved

The most common path. Counselling repairs the relationship and the case closes — no legal stage ever needed.

Escalated

Reconciliation genuinely failed. The member moves to capped legal support, handled by a separate panel lawyer.

Protected

Safety came first. The case bypassed reconciliation and went straight to protection and the right authorities.

A note on neutrality. The couple are the clients of counselling — not the buying family. The family pays for access, not visibility. Counsellors stay neutral in Stage 1 even though one spouse is the named member.

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